Returns
If, for any reason, you are not completely satisfied with your purchase simply return the item within 30 days from date of purchase. All returns must be unopened and contain the original packing material, manuals and blank warranty cards. Returns may be subject to a restocking fee. DMES will only pay return shipping costs if returned items were shipped in error.
- Return Authorization (RA) number must be obtained from customer service or a sales representative for any and all returns. To obtain your RA number simply call us at toll free 1-888-515-DMES (3637), 9:00AM-5:30PM PST, Monday through Friday.